Assistant Store Manager - Retail Leader & Customer Service

Hibbett, Inc.; Lawton (OK); On-site; USD 14,000 - 20,000; Full time

Job summary

Hibbett, Inc. in Lawton, OK is seeking an Assistant Manager to support the Store Manager in daily operations, customer service, merchandising, and administrative duties. This role helps supervise staff and ensures policy compliance and store profitability.

Responsibilities include assisting with scheduling, restocking, employee training, and maintaining excellent customer service throughout peak periods. The position is full-time and on-site in Oklahoma.

Qualifications

• Retail environment experience preferred in footwear/apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to manage a team and meet goals.
• Self-starter with initiative to take on tasks.
• Strong attention to detail and accuracy.
• Team-player focused on outstanding customer service.

Responsibilities

• Assist the Store Manager in controlling the assets of Hibbett I City Gear.
• Plan actions for selling, restocking, merchandising, ordering and scheduling.
• Lead in the absence of the Store Manager.
• Recruit, train, and evaluate personnel.
• Provide guidance to employees and customers in all departments.
• Monitor inventory, sales statistics, and expenses for profitability.
• Direct staff to complete department responsibilities.
• Keep the Store Manager informed about inventory and trends.
• Ensure quality customer service is maintained.
• Perform administrative duties and learn Store Manager responsibilities.
• Promote and sell services and merchandise.
• Uphold company policies and internal controls.

Skills

Customer service

Communication

Team leadership

Multi-tasking

Attention to detail

Job description

Hibbett, Inc. in Lawton, OK is seeking an Assistant Manager to support the Store Manager in daily operations, customer service, merchandising, and administrative duties. This role helps supervise staff and ensures policy compliance and store profitability.

Responsibilities include assisting with scheduling, restocking, employee training, and maintaining excellent customer service throughout peak periods. The position is full-time and on-site in Oklahoma.