Assistant Store Manager: Lead Retail Ops & Service

Hibbett, Inc.; Lawton (OK); On-site; USD 14,000 - 20,000; Full time

Job summary

Hibbett Retail, Inc. is hiring an Assistant Manager for the Lawton, OK (Central Mall) location. The role supports the Store Manager in executing store operations, staffing, merchandising, and customer service initiatives.

Responsibilities include supervising staff in the Store Manager’s absence, directing daily activities, and ensuring loss prevention and financial controls are followed. The position emphasizes outstanding service and product promotion to drive store goals.

Qualifications

• Experience in a retail environment, preferably footwear/apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and meet goals and profits.
• Self-starter with initiative for important tasks.
• Strong attention to detail with multi-tasking and accuracy.
• Team-player with passion for customer service and selling merchandise.

Responsibilities

• Assist the Store Manager in operations, restocking, merchandising, ordering and scheduling.
• Act as the store lead in the Store Manager's absence and supervise staff.
• Provide guidance to employees and customers across departments; monitor inventory, sales, and expenses.

Skills

Retail experience

Customer service

Team leadership

Communication skills

Detail orientation

Job description

Hibbett Retail, Inc. is hiring an Assistant Manager for the Lawton, OK (Central Mall) location. The role supports the Store Manager in executing store operations, staffing, merchandising, and customer service initiatives.

Responsibilities include supervising staff in the Store Manager’s absence, directing daily activities, and ensuring loss prevention and financial controls are followed. The position emphasizes outstanding service and product promotion to drive store goals.