Assistant Store Manager — Retail Ops & Customer Service

Hibbett, Inc.; Lawton (OK); On-site; USD 14,000 - 20,000; Full time

Job summary

Hibbett, Inc. in Durant, OK is seeking an Assistant Manager to support the Store Manager in daily operations and customer-focused service. This hourly role emphasizes product knowledge, merchandising, and team coordination to meet store goals.

Strong communication and leadership are essential for success during peak periods. The Assistant Manager will supervise staff in the Store Manager's absence, uphold company policies, and drive exceptional customer service across all departments.

Qualifications

• Experience in a retail environment.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.

Responsibilities

• Assist the Store Manager in controlling store assets.
• Help establish action plans for selling, restocking, merchandising, ordering, and scheduling.
• Act as the store leader in the Store Manager's absence and train staff as needed.
• Provide guidance to employees and customers across departments.
• Monitor inventory, sales figures, and expenses to maintain profitability.
• Direct staff to ensure department responsibilities and standards are met.

Skills

Retail experience

Customer service

Communication skills

Job description

Hibbett, Inc. in Durant, OK is seeking an Assistant Manager to support the Store Manager in daily operations and customer-focused service. This hourly role emphasizes product knowledge, merchandising, and team coordination to meet store goals.

Strong communication and leadership are essential for success during peak periods. The Assistant Manager will supervise staff in the Store Manager's absence, uphold company policies, and drive exceptional customer service across all departments.