Assistant Store Manager: Elevate Service & Sales

Hibbett, Inc.; Lawton (OK); On-site; USD 14,000 - 20,000; Full time

Job summary

Hibbett, Inc. is seeking an Assistant Manager in Lawton, OK. This role supports the Store Manager in daily operations, customer service, merchandising, and staff supervision to meet store goals.

The ideal candidate will have 1–3 years in retail and strong interpersonal skills. You will lead in the manager's absence, manage scheduling, and promote merchandise while upholding company policies.

Qualifications

• Experience working in a retail environment, preferably footwear and athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and keep up with overall goals and profits.
• Is a self-starter, has initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.

Responsibilities

• Assist the Store Manager in controlling the assets of the store.
• Consult with Store Manager to establish action plans for selling, restocking, merchandising, ordering, and scheduling.
• Assume responsibility of the entire store in the absence of the Store Manager.
• Assist in overall personnel recruiting, training, and evaluation.
• Provide knowledge and guidance to employees and customers in all departments when necessary.
• Ensure profitability by monitoring inventory, sales statistics, and expenses.
• Direct staff to ensure department responsibilities and standards are met.
• Maintain awareness of inventory movement and customer trends.
• Deliver extraordinary customer service per the customer service manual.

Skills

Customer service

Retail experience

Interpersonal communication

Team leadership

Self-starter

Attention to detail

Job description

Hibbett, Inc. is seeking an Assistant Manager in Lawton, OK. This role supports the Store Manager in daily operations, customer service, merchandising, and staff supervision to meet store goals.

The ideal candidate will have 1–3 years in retail and strong interpersonal skills. You will lead in the manager's absence, manage scheduling, and promote merchandise while upholding company policies.