Assistant Store Manager - People, Ops & Growth

cititrendsstoremgmt; Richmond (VA); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

401(k) plan

Paid vacation

Paid training

Job summary

Citi Trends is seeking an Assistant Store Manager in Richmond, VA to support daily store operations and lead a team of sales associates. You will drive sales performance, ensure strong customer experiences, and partner with the Store Manager on staffing and development initiatives.

The role requires strong communication, organizational skills, and a track record in retail leadership. Flexible availability including nights and weekends is expected.

Qualifications

• High school diploma or equivalent.
• 2-4 years of experience as an Assistant Manager or similar retail leadership role.
• 3-5 years of overall retail experience preferred.
• Strong communication, organizational, and people leadership skills.
• Ability to work a flexible schedule, including nights and weekends.
• Ability to perform basic math calculations, including percentages.

Responsibilities

• Support daily store operations to ensure sales goals, customer experience standards, and operational expectations are met.
• Supervise and support store associates in sales, inventory, cash handling, and customer service.
• Assist with hiring and recruiting activities, including candidate screening, interviews, onboarding, and training support.
• Help maintain appropriate staffing levels by supporting recruiting efforts and employee retention.
• Provide ongoing coaching, feedback, and performance support to associates.
• Maintain a safe, organized, and customer-focused store environment.

Skills

Retail leadership

Hiring & onboarding

Customer service

Team coaching

Communication

Scheduling

Education

High school diploma or equivalent

Job description

Citi Trends is seeking an Assistant Store Manager in Richmond, VA to support daily store operations and lead a team of sales associates. You will drive sales performance, ensure strong customer experiences, and partner with the Store Manager on staffing and development initiatives.

The role requires strong communication, organizational skills, and a track record in retail leadership. Flexible availability including nights and weekends is expected.