Retail Assistant Manager - Lead Teams & Drive Store Growth

Citi Trends; Youngstown (OH); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Paid vacation

401(k) plan

Paid training

Growth opportunities

Job summary

Citi Trends is seeking an Assistant Store Manager to partner with the Store Manager in leading daily store operations and driving sales performance. You will assist with staffing, onboarding, and developing store associates while ensuring excellent customer service and compliance with company standards.

The role requires strong communication, leadership, and organization, with flexibility for nights and weekends as needed in a fast-paced retail environment.

Qualifications

• High school diploma or equivalent.
• 2–4 years of experience as an Assistant Manager or similar retail leadership role.
• 3–5 years of overall retail experience preferred.
• Strong communication, organizational, and people leadership skills.
• Ability to work a flexible schedule, including nights and weekends.
• Ability to perform basic math calculations, including percentages.

Responsibilities

• Support daily store operations to ensure sales goals, customer experience standards, and operational expectations are consistently met.
• Monitor sales activity and provide guidance to associates to deliver excellent customer service.
• Assist with inventory control, inventory transactions, and shrink prevention efforts.
• Ensure compliance with Citi Trends policies, procedures, and operational standards.
• Supervise and support store associates in sales, inventory, cash handling, and customer service.
• Assist the Store Manager with hiring and recruiting activities, including candidate screening, interviews, onboarding, and training support.
• Help maintain appropriate staffing levels by supporting recruiting efforts and employee retention.
• Provide ongoing coaching, feedback, and performance support to associates.
• Maintain a safe, organized, and customer-focused store environment.
• Reinforce adherence to company policies, procedures, and loss prevention standards.
• Support consistent execution of merchandising, operational, and visual standards.
• Perform additional duties and responsibilities as assigned to support store operations and business needs.

Skills

Leadership

People management

Customer service

Operations

Communication

Time management

Education

High school diploma or equivalent

Job description

Citi Trends is seeking an Assistant Store Manager to partner with the Store Manager in leading daily store operations and driving sales performance. You will assist with staffing, onboarding, and developing store associates while ensuring excellent customer service and compliance with company standards.

The role requires strong communication, leadership, and organization, with flexibility for nights and weekends as needed in a fast-paced retail environment.