Assistant Store Manager: Off-Road Parts, Unlimited Commission

ORW USA INC; Dallas (TX); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical benefits

401(k) plan

PTO & holidays

Employee discounts

Career growth opportunities

Job summary

ORW | 4WP is seeking an Assistant Manager to lead daily store operations, coach sales staff, and ensure exceptional customer service. You’ll manage inventory, coordinate service needs, and drive sales performance while maintaining product displays and merchandising standards.

The ideal candidate will have retail automotive parts experience, strong leadership, and a focus on customer satisfaction. This role offers base pay with commission in a dynamic, customer-facing environment.

Qualifications

• Retail sales experience; experience in aftermarket automotive parts, accessories, or a related industry preferred.
• Experience coaching, training, or helping lead a sales team.
• Knowledge of automotive parts and accessories, including vehicle compatibility and product applications.
• Strong customer service, problem-solving, and communication skills.

Responsibilities

• Support the Store Manager in leading daily store operations across sales, customer service, inventory, and service coordination.
• Coach and motivate sales staff to meet daily and monthly goals for merchandise sales, labor sales, warranty sales, and labor efficiency.
• Lead by example through strong product knowledge, customer service, and sales techniques.
• Recommend additional parts and services that fit customers’ needs and vehicle applications.
• Source parts efficiently, considering customer needs, product availability, value, and delivery timelines.
• Maintain inventory accuracy through cycle counts, replenishment, organization, and pricing reviews.
• Keep the showroom, product displays, and merchandising organized and inviting.
• Partner with the Service Manager to coordinate customer orders, installation needs, and service schedules.

Skills

Sales coaching

Leadership

Customer service

Inventory management

Merchandising

Product knowledge

Communication

Tools

POS systems

Parts databases

Order management software

Job description

ORW | 4WP is seeking an Assistant Manager to lead daily store operations, coach sales staff, and ensure exceptional customer service. You’ll manage inventory, coordinate service needs, and drive sales performance while maintaining product displays and merchandising standards.

The ideal candidate will have retail automotive parts experience, strong leadership, and a focus on customer satisfaction. This role offers base pay with commission in a dynamic, customer-facing environment.