Assistant Store Manager - Auto Parts | Uncapped Commission

Orw Usa; Dallas (TX); Vor Ort; USD 33.000 - 41.000; Vollzeit

Benefits dieser Stelle

Medical benefits

Dental benefits

Vision benefits

401(k) matching

Paid time off

Zusammenfassung

ORW | 4WP is seeking an Assistant Manager in Dallas to lead daily store operations, coach a sales staff, and ensure outstanding customer service. You will drive merchandise sales, manage inventory, and coordinate with the service team to meet installation needs and timelines.

The role emphasizes strong product knowledge, exemplary customer service, and effective training. Base pay plus uncapped commission is offered, with opportunities for career growth in a retail automotive environment.

Qualifikationen

• Retail sales experience in aftermarket automotive parts is preferred.
• Experience coaching or leading a sales team.
• Strong knowledge of automotive parts and product applications.
• Excellent customer service, problem-solving, and communication skills.
• Ability to prioritize tasks and manage multiple customer and operational needs.
• Experience with inventory control, ordering, replenishment, pricing, and merchandising.
• Familiarity with computer software, parts databases, and point-of-sale systems.

Aufgaben

• Support the Store Manager in leading daily store operations across sales, customer service, inventory, and service coordination.
• Coach and motivate sales staff to meet daily and monthly goals for merchandise sales, labor sales, warranty sales, and labor efficiency.
• Lead by example through strong product knowledge, customer service, and sales techniques.
• Recommend additional parts and services that fit customers’ needs and vehicle applications.
• Provide ongoing training on products, sales techniques, customer service, and company procedures.
• Address customer concerns promptly and work with the appropriate teams to resolve issues.
• Source parts efficiently, considering customer needs, product availability, value, and delivery timelines.
• Maintain inventory accuracy through cycle counts, replenishment, organization, and pricing reviews.
• Keep the showroom, product displays, and merchandising organized and inviting.
• Review service tickets and final invoices for accurate pricing and complete information.
• Partner with the Service Manager to coordinate customer orders, installation needs, and service schedules.
• Support approved store social media efforts to promote products, services, and customer builds.
• Help ensure employees follow company policies, procedures, and safety expectations.

Kenntnisse

Retail sales

Coaching sales team

Automotive parts knowledge

Customer service

Inventory control

POS systems

Valid driver's license

Tools

POS systems

Jobbeschreibung

ORW | 4WP is seeking an Assistant Manager in Dallas to lead daily store operations, coach a sales staff, and ensure outstanding customer service. You will drive merchandise sales, manage inventory, and coordinate with the service team to meet installation needs and timelines.

The role emphasizes strong product knowledge, exemplary customer service, and effective training. Base pay plus uncapped commission is offered, with opportunities for career growth in a retail automotive environment.