Assistant Store Manager – Off‑Road Parts & Sales Leader

4WP/ORW; Moore (OK); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k)

Paid time off

Employee discounts

Career growth opportunities

Job summary

ORW | 4WP is hiring an Assistant Manager in a fast-paced retail environment. You will coach sales staff, oversee daily store operations, manage inventory, and coordinate service scheduling to ensure excellent customer experiences.

You will leverage product knowledge of off-road parts, lead by example in service and sales, and help customers select parts and installations while supporting the Store Manager and maintaining store displays.

Qualifications

• Retail sales experience preferred, especially in aftermarket automotive parts or related industry.
• Experience coaching, training, or helping lead a sales team.
• Knowledge of automotive parts and accessories, including product applications.
• Strong customer service, problem-solving, and communication skills.
• Ability to prioritize tasks and manage multiple customer and operational needs.
• Experience with inventory control, ordering, replenishment, pricing, and merchandising.
• Familiarity with computer software, parts databases, and point-of-sale systems.

Responsibilities

• Support the Store Manager in leading daily store operations across sales, customer service, inventory, and service coordination.
• Coach and motivate sales staff to meet daily and monthly goals for merchandise sales, labor sales, warranty sales, and labor efficiency.
• Lead by example through product knowledge and customer service.
• Recommend additional parts and services that fit customers’ needs.
• Provide ongoing training on products, sales techniques, customer service, and company procedures.
• Source parts efficiently considering customer needs, product availability, value, and delivery timelines.
• Maintain inventory accuracy through cycle counts, replenishment, organization, and pricing reviews.
• Keep showroom displays and merchandising organized and inviting.
• Partner with Service Manager to coordinate orders, installation needs, and service schedules.
• Support store social media efforts to promote products and builds.
• Ensure employees follow policies and safety expectations.

Skills

Retail sales

Team leadership

Customer service

Communication

Inventory control

Problem-solving

Multi-tasking

Tools

POS systems

Parts databases

Computer software

Job description

ORW | 4WP is hiring an Assistant Manager in a fast-paced retail environment. You will coach sales staff, oversee daily store operations, manage inventory, and coordinate service scheduling to ensure excellent customer experiences.

You will leverage product knowledge of off-road parts, lead by example in service and sales, and help customers select parts and installations while supporting the Store Manager and maintaining store displays.