Assistant Store Manager: Lead WOW Experiences

Kendra Scott, LLC; Orlando (FL); On-site; USD 42,000 - 64,000; Full time

Job summary

Kendra Scott, LLC in Orlando seeks a full-time Assistant Manager to serve as the Store Manager’s right hand, driving brand experience and revenue through WOW service. You will train and coach a team to deliver exceptional guest connections, while leading operations and events to support the brand’s community-focused philosophy.

The ideal candidate has retail management experience, can multitask with strong attention to detail, and is committed to philanthropy and local partnerships.

Qualifications

• Bachelor’s degree or equivalent work experience.
• Led functional teams in a retail management role.
• Ability to multi-task with attention to detail; priority-setting and time management.
• Relocation to pursue career growth opportunities is strongly preferred.
• Must be available to work at least 30 hours per week, including nights and weekends.

Responsibilities

• Model and coach WOW service to deliver memorable guest experiences.
• Drive sales by maximizing store productivity and building guest connections.
• Develop short and long-term business plans to achieve KPIs.
• Lead and develop teams through feedback, training and recognition.
• Build brand awareness through philanthropic and community initiatives.
• Uphold Asset Protection standards and company policies.
• Communicate effectively to provide performance feedback across channels.
• Collaborate with leadership to apply strategic initiatives.
• Respond to daily sales trends to make data-driven decisions.
• Demonstrate courage and accountability in leadership.

Skills

Leadership

Retail management

People development

Time management

Brand awareness

Community relations

Education

Bachelor’s degree or equivalent work experience

Job description

Kendra Scott, LLC in Orlando seeks a full-time Assistant Manager to serve as the Store Manager’s right hand, driving brand experience and revenue through WOW service. You will train and coach a team to deliver exceptional guest connections, while leading operations and events to support the brand’s community-focused philosophy.

The ideal candidate has retail management experience, can multitask with strong attention to detail, and is committed to philanthropy and local partnerships.