Assistant Store Manager: Lead WOW Experience & Growth

Kendra Scott, LLC; Orlando (FL); On-site; USD 42,000 - 64,000; Full time

Job summary

Kendra Scott, LLC is hiring a full-time Assistant Manager in Orlando. You will be the Store Manager’s right hand, developing and implementing business strategy, leading the brand experience, and coaching the team to provide unforgettable WOW experiences for every guest.

You will drive sales, train staff, and cultivate philanthropic impact while upholding store standards and operational excellence. Your leadership will reflect the Kendra Scott culture across the retail environment.

Responsibilities

• You’re Customer Focused: You model, teach, and coach WOW service with a 'customer is our boss' mentality. You are exceptional at training and developing others to ensure they provide WOW experiences.
• You Drive Results: As a key WAM, you're an expert at driving sales by maximizing store productivity and building guest connections through WOW experiences.
• You Believe in Developing Talent: You're about motivating and inspiring your team through feedback and recognition. You demonstrate how to create positive experiences for guests on the salesfloor and at events.
• You Build Networks: You increase brand awareness through philanthropic efforts and other community initiatives.
• You Instill Trust: You’re a person of your word. You demonstrate integrity and follow policies to ensure audit and shrink results meet asset protection standards.
• You Communicate Effectively: You communicate clearly, provide ongoing performance feedback, and listen to diverse opinions.

Job description

Kendra Scott, LLC is hiring a full-time Assistant Manager in Orlando. You will be the Store Manager’s right hand, developing and implementing business strategy, leading the brand experience, and coaching the team to provide unforgettable WOW experiences for every guest.

You will drive sales, train staff, and cultivate philanthropic impact while upholding store standards and operational excellence. Your leadership will reflect the Kendra Scott culture across the retail environment.