Assistant Store Manager - Lead, Train & Delight Customers

Lids; Fairlawn (OH); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Employee discounts

Career development

Early Wage Access

Job summary

Lids Sports Group in Fairlawn, Ohio is seeking an Assistant Store Manager who can lead a diverse team, drive sales, and deliver exceptional customer service in a fast-paced retail environment.

You will supervise daily store operations, train staff, manage scheduling, handle cash, merchandise effectively, uphold brand standards, and support the Store Manager in achieving KPIs while creating an inclusive, team-oriented atmosphere.

Qualifications

• Experience leading a retail team and delivering results.
• Strong customer service, communication, and problem solving.
• Ability to train and motivate staff to meet store goals.

Responsibilities

• Lead store team and manage daily operations.
• Assist with scheduling, staffing, and on-the-job training.
• Uphold brand standards, signage, and merchandising guidelines.
• Oversee cash handling, opening/closing procedures, and audits.
• Support Store Manager in achieving KPIs and customer satisfaction.

Skills

Leadership

Customer Service

Retail Operations

Team Training

Cash Handling

Loss Prevention

Tools

POS System

Job description

Lids Sports Group in Fairlawn, Ohio is seeking an Assistant Store Manager who can lead a diverse team, drive sales, and deliver exceptional customer service in a fast-paced retail environment.

You will supervise daily store operations, train staff, manage scheduling, handle cash, merchandise effectively, uphold brand standards, and support the Store Manager in achieving KPIs while creating an inclusive, team-oriented atmosphere.