Assistant Store Manager — Lead the Guest Experience

Carter's/OshKosh; Allen (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health benefits

30% employee discount

Paid time off

Referral bonuses

Job summary

Carter’s is hiring an Assistant Store Manager in Allen, TX to be the first face of the brand for growing families. You’ll lead a welcoming team, help customers with our baby essentials and school needs, and coach others to deliver exceptional service.

You’ll manage daily operations, drive KPI performance, and partner with the Store Manager on recruiting, training, and merchandising while maintaining a positive, inclusive store culture.

Qualifications

• Minimum of 1 year of retail or related management experience.
• A high school diploma or GED.
• Provide availability that may include days, nights, weekends, and holidays with a minimum of two closing shifts a week.
• Proficient computer skills (Outlook, Excel) and strong communication.

Responsibilities

• Execute workforce management to ensure a genuine customer focus on the sales floor.
• Welcome customers with a warm greeting and provide assistance with our great product styles, features and benefits.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Coach others to success and monitor KPIs with the team.
• Assist the Store Manager in recruiting, hiring, training, and development of store team.
• Plan, track, analyze, and report completion of tasks and financial results utilizing Company tools.
• Partner with Store Manager to plan and execute merchandising standards, promotional planning, and product placement.
• Reduce loss through a consistent level of customer service, education, and operational controls.

Skills

Leadership

Customer engagement

Verbal communication

Written communication

Computer skills

Education

High school diploma or GED

Tools

Outlook

Excel

Job description

Carter’s is hiring an Assistant Store Manager in Allen, TX to be the first face of the brand for growing families. You’ll lead a welcoming team, help customers with our baby essentials and school needs, and coach others to deliver exceptional service.

You’ll manage daily operations, drive KPI performance, and partner with the Store Manager on recruiting, training, and merchandising while maintaining a positive, inclusive store culture.