Assistant Store Manager: Lead Teams & Elevate Experience

Bath & Body Works; Los Angeles (CA); On-site; USD 60,000 - 82,000; Full time

Benefits offered by this job

Discount 40%

Daily/Weekly Pay

Medical Benefits

Dental & Vision

Job summary

The role requires retail leadership, a customer-first mindset, and the ability to coach teams, manage performance, and maintain store operations to meet sales and service goals.

Qualifications

• Proven experience delivering sales, customer experience, and operational results in a fast-paced environment.
• Ability to provide in-the-moment coaching to associates.
• Must be available to work peak days and times, including varied shifts of evenings, weekends, and holidays.

Responsibilities

• Attract, hire, develop, inspire, and retain top talent.
• Set and reinforce clear and concise performance expectations, results goals, and accountability with all associates.
• Address customer experience, vendor relationships, or maintenance issues as Manager on Duty when scheduled.
• Partner with Sales Leadership Team to support action plans that improve results and ensure execution of operational activities.
• Implement and sustain floorset direction to optimize the business and bring the product story to life.
• Meet payroll targets by ensuring appropriate sales floor coverage and selling focus.
• Lead exceptional in-store customer experiences through selling behaviors and product knowledge.
• Train, coach, and motivate associates to improve selling and the customer experience.

Skills

Sales Experience

Customer Service

Operations

Education

High School Diploma / GED

Job description

The role requires retail leadership, a customer-first mindset, and the ability to coach teams, manage performance, and maintain store operations to meet sales and service goals.