Assistant Store Manager — Lead Teams, Elevate Customer Experience

Lids; Hagerstown (MD); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Employee discounts

Career development opportunities

Collaborative, team-oriented work env.

Early Wage Access

Job summary

Lids is hiring an Assistant Store Manager to lead daily store operations, coach team members, and ensure outstanding customer experiences. You will act as manager on duty, supervise scheduling, training, and adherence to company standards.

You will drive sales, maintain visual standards, manage inventory, and support the Store Manager with performance goals. This role requires engaging leadership and a passion for sports and fashion merchandise.

Qualifications

• Established ability to produce sales results while minimizing loss.
• Strong interpersonal skills and the ability to communicate verbally in a clear professional manner.
• Ability to work unsupervised.

Responsibilities

• Act as Manager on duty for scheduling issues and customer complaints when Store Manager is not present.
• Manage store associates through training programs, goal setting, and regular follow up.
• Administer progressive discipline with verbal and written warnings in the absence of the Store Manager.
• Engage team members by creating a fun, productive environment aligned with company objectives.
• Contribute to a respectful, inclusive team environment and adherence to Brand Standards.
• Schedule and staff the store, including calling in associates during peaks.

Skills

Sales results

Interpersonal skills

Unsupervised work

Job description

Lids is hiring an Assistant Store Manager to lead daily store operations, coach team members, and ensure outstanding customer experiences. You will act as manager on duty, supervise scheduling, training, and adherence to company standards.

You will drive sales, maintain visual standards, manage inventory, and support the Store Manager with performance goals. This role requires engaging leadership and a passion for sports and fashion merchandise.