Assistant Store Manager — Lead Merch & Customer Experience

R555US DTLR, Inc.; Trussville (AL); On-site; USD 35,000 - 48,000; Full time

Job summary

DTLR, Inc. is seeking an Assistant Store Manager to support the Store Manager in daily retail operations, drive sales, and manage staff across store teams. This role emphasizes leadership, customer service excellence, and adherence to company policies.

The candidate should have at least 1 year in retail management, strong communication, and the ability to work a flexible schedule including weekends and holidays. Travel across the district may be required.

Qualifications

• Requires a minimum of one (1) year in retail management.

Responsibilities

• Assist Store Manager with daily store operations to maximize sales and profitability.
• Ensure compliance with company policies and procedures.
• Model leadership to achieve store goals and training standards.
• Assist with recruitment, selection and training of store personnel.
• Support performance evaluations and feedback for staff.
• Help manage expenses and inventory to meet budget.
• Monitor shrink and loss controls; ensure security and safety standards.
• Support staff in selling techniques and merchandising.
• Maintain outstanding customer service and a friendly store environment.
• Assist with merchandise counts and inventory processes.
• Perform other duties as assigned.
• Standard work week up to 40 hours with flexible schedule including days, nights, weekends, and holidays.

Skills

Leadership

Communication

Interpersonal skills

Time management

Project management

Organizational skills

Analytical ability

Microsoft Office

District travel

Tools

Microsoft Office

Job description

DTLR, Inc. is seeking an Assistant Store Manager to support the Store Manager in daily retail operations, drive sales, and manage staff across store teams. This role emphasizes leadership, customer service excellence, and adherence to company policies.

The candidate should have at least 1 year in retail management, strong communication, and the ability to work a flexible schedule including weekends and holidays. Travel across the district may be required.