Assistant Store Manager: Lead Team & Service

O'Reilly Auto Parts; Fishers (IN); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

Stock purchase plan

401k with employer contributions

Medical insurance

Dental insurance

Vision insurance

Tuition assistance

Career growth

Job summary

O’Reilly Auto Parts is seeking an Assistant Store Manager in Fishers, IN to support the Store Manager in sales, customer service, store appearance and operations. Bilingual candidates are encouraged to apply and leadership in serving customers is key.

The role includes hiring tasks, coaching, ensuring proper staffing during peak hours, training team members, and coordinating with management on candidate selection and store processes. Strong emphasis on policy adherence and professional growth.

Qualifications

• Required: Sales Specialist Training, Assistant Manager Certification and RSS Certification.
• Desired: Certified Parts Professional Certification; ASE Certification.
• Fluency in multiple languages (Spanish is highly desired).

Responsibilities

• Lead the store team members in providing excellent customer service to retail and professional customers.
• Supervise the customer service levels on the retail showroom and ensure staff execute customer service programs.
• Work with the store manager to ensure the retail sales counter is staffed during peak hours.
• Assist the store manager in setting team member goals, coaching, and training.

Skills

Sales Specialist Training

Assistant Manager Certification

RSS Certification

Certified Parts Professional

ASE Certification

Education

Sales Specialist Training

Assistant Manager Certification

RSS Certification

Certified Parts Professional Certification

ASE Certification

Job description

O’Reilly Auto Parts is seeking an Assistant Store Manager in Fishers, IN to support the Store Manager in sales, customer service, store appearance and operations. Bilingual candidates are encouraged to apply and leadership in serving customers is key.

The role includes hiring tasks, coaching, ensuring proper staffing during peak hours, training team members, and coordinating with management on candidate selection and store processes. Strong emphasis on policy adherence and professional growth.