Assistant Store Manager: Lead Team, Elevate Service & Sales

Deckers Brands; Livermore (CA); On-site; USD 89,544,000 - 103,320,000; Full time

Job summary

Deckers Brands through UGG in Livermore is seeking an Assistant Store Manager to partner with the Store Manager to develop team members, deliver exceptional customer service, and communicate our brand values to customers and associates.

You will oversee training, scheduling, inventory management, store administration, and daily operations while ensuring alignment with corporate goals and local community needs.

Qualifications

• Two to four years minimum retail store management experience preferred.
• Associates Degree (preferred) or equivalent experience required.
• Excellent communication skills and ability to convey Deckers Brands Vision and Mission to your team and customers.
• Excellent project management skills, organizational skills, and attention to detail.
• Excellent problem-solving skills and ability to work through challenges.
• Ability to multi-task in a dynamic environment.

Responsibilities

• Develop and motivate team members to create empowered and engaged teams.
• Ensure the highest level of customer service possible and prioritize brand and product knowledge training.
• Communicate effectively with customers, team members, management, and corporate stakeholders.
• Set plans and targets and entrust team members appropriately.
• Think critically to resolve problems and approach challenges with agility.
• Identify industry trends and educate your team members about the current market.
• Assist in the execution of store strategies that enhance customer satisfaction, expand traffic, and optimize profitability.
• Manage inventory and partner with corporate stakeholders to meet the needs of your market.
• Open and close the store, secure assets, and plan and prepare the labor schedule.

Skills

Retail store management

Customer service

Communication

Multi-tasking

Leadership

Education

Associates degree or equivalent

Tools

Microsoft Office

Job description

Deckers Brands through UGG in Livermore is seeking an Assistant Store Manager to partner with the Store Manager to develop team members, deliver exceptional customer service, and communicate our brand values to customers and associates.

You will oversee training, scheduling, inventory management, store administration, and daily operations while ensuring alignment with corporate goals and local community needs.