Assistant Store Manager - Lead Team, Elevate Service & Sales

Miniso; Cincinnati (OH); Hybrid; USD 25,000 - 34,000; Full time

Job summary

Miniso in Cincinnati, OH is seeking an Assistant Store Manager to support daily operations, deliver exceptional customer service, and drive store performance. You will coach Shift Leads and Sales Associates, uphold merchandising standards, and implement strategies to reach sales and productivity goals.

You will lead training, manage inventory, assist with scheduling, participate in recruiting, and work with Loss Prevention to address shrink.

Qualifications

• Retail management experience required.
• Strong leadership and customer management skills recommended.
• Excellent communication and interpersonal abilities expected.

Responsibilities

• Lead a dynamic team of Shift Leads and Sales Associates.
• Coach team members and drive sales performance.
• Maintain merchandising standards and operational procedures.
• Drive customer engagement through the membership program and loyalty.
• Assist in recruiting, training, staffing, and retention.
• Oversee inventory, shipments, damages/returns, and supplies.
• Manage cash handling and adherence to SOPs.
• Support scheduling and compliance with Miniso handbook guidelines.
• Collaborate with Loss Prevention to address shrink.

Skills

Retail management

Leadership

Customer service

Communication

Team coaching

Education

High school diploma or equivalent

Associate degree or higher (preferred)

Job description

Miniso in Cincinnati, OH is seeking an Assistant Store Manager to support daily operations, deliver exceptional customer service, and drive store performance. You will coach Shift Leads and Sales Associates, uphold merchandising standards, and implement strategies to reach sales and productivity goals.

You will lead training, manage inventory, assist with scheduling, participate in recruiting, and work with Loss Prevention to address shrink.