Store Manager: Lead a Dynamic Team & Elevate Customer Experience

Minis; Columbus (OH); On-site; USD 26,000 - 41,000; Full time

Job summary

Miniso in Columbus, OH is seeking a Store Manager to lead a dynamic team and deliver a world-class shopping experience. You will oversee daily operations, drive sales, manage labor, inventory, and store standards while promoting our membership program.

You will mentor staff, recruit and develop talent, ensure excellent customer service, and maintain visual merchandising, safety, and profitability in line with Miniso guidelines.

Qualifications

• Retail management experience demonstrating leadership of store teams.
• Strong leadership, organizational, and customer management skills.
• Excellent communication and interpersonal abilities.
• Willingness to relocate or manage multiple stores as needed.
• Ability to travel between locations as required.

Responsibilities

• Lead a dynamic team including ASM, Shift Leads, and Sales Associates.
• Promote Miniso mission and core values in every aspect of role.
• Ensure seamless store execution, customer service, merchandising, and sales.
• Drive membership engagement to boost loyalty and sales.
• Oversee operations to develop store employees.
• Hire, train, and retain top talent with performance feedback.
• Manage cash handling and adhere to SOPs for safety and accuracy.

Skills

Retail management experience

Leadership

Communication

Interpersonal skills

Customer management

Education

High school diploma or equivalent

Associate degree or higher in Business Administration or related

Job description

Miniso in Columbus, OH is seeking a Store Manager to lead a dynamic team and deliver a world-class shopping experience. You will oversee daily operations, drive sales, manage labor, inventory, and store standards while promoting our membership program.

You will mentor staff, recruit and develop talent, ensure excellent customer service, and maintain visual merchandising, safety, and profitability in line with Miniso guidelines.