Assistant Store Manager: Lead Team & Customer Experience

3M HEALTHCARE; Port Angeles (WA); On-site; USD 23,598 - 32,373; Full time

Benefits offered by this job

Stock Purchase Plan

401(k) with employer contributions

Medical, dental & vision insurance

Tuition educational assistance

Career growth opportunities

Job summary

O'Reilly Auto Parts is seeking a Sales Specialist to lead the store team in delivering outstanding service to both retail and professional customers. You will help ensure the showroom runs smoothly, staff is adequately scheduled, and programs like Hi5 and Rock the Lot are executed effectively.

You will assist in recruiting, training, coaching, and developing team members while maintaining high standards of customer care and store performance. This role offers competitive pay and benefits.

Qualifications

• Sales Specialist Training
• Assistant Manager Certification
• RSS Certification

Responsibilities

• Lead store team members in delivering excellent customer service to retail and professional customers.
• Supervise showroom service and ensure programs like Related sales, Hi5, Rock the Call, Never Say No, Rock the Lot are executed.
• Coordinate staffing for peak hours and assist in hiring processes: interviews, candidate evaluation, and onboarding.
• Provide coaching to maintain training status and performance.

Skills

Customer service

Team leadership

Staff scheduling

Job description

O'Reilly Auto Parts is seeking a Sales Specialist to lead the store team in delivering outstanding service to both retail and professional customers. You will help ensure the showroom runs smoothly, staff is adequately scheduled, and programs like Hi5 and Rock the Lot are executed effectively.

You will assist in recruiting, training, coaching, and developing team members while maintaining high standards of customer care and store performance. This role offers competitive pay and benefits.