Assistant Store Manager: Lead Team & Customer Experience

Boot Barn; Charleston (NC); On-site; USD 45,000 - 65,000; Full time

Job summary

Boot Barn is seeking an Assistant Store Manager to support the Store Manager in leading a high-performing team, delivering exceptional customer service and achieving sales goals.

You will coach partners, manage daily store operations, merchandise standards, and community engagement while upholding Boot Barn's mission and values. This on-site role requires strong leadership and a passion for western/outdoor retail.

Responsibilities

• Lead partners to foster a service & selling culture and exceed overall expectations to build long-standing customer relationships.
• Review goals with partners, providing consistent and timely coaching, actionable feedback, and recognition of excellence.
• Implement and maintain an environment of continuous learning and assist with partner training plans to improve store performance results across both operational and merchandising areas.

Job description

Boot Barn is seeking an Assistant Store Manager to support the Store Manager in leading a high-performing team, delivering exceptional customer service and achieving sales goals.

You will coach partners, manage daily store operations, merchandise standards, and community engagement while upholding Boot Barn's mission and values. This on-site role requires strong leadership and a passion for western/outdoor retail.