Assistant Store Manager: Lead Store Ops & Customer Impact

Goodwill Industries Of Central Texas; Cedar Park (TX); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Health Benefits

Generous PTO

Paid Parental Leave

Career Growth

Wellness Support

Recognition Programs

Inclusive Culture

Job summary

Goodwill Central Texas is seeking an Assistant Store Manager to help lead our Cedar Park store. You will partner with the Retail General Manager to oversee daily operations, guide the team, and deliver an outstanding customer experience.

When the GM is away, you’ll step in to keep things running smoothly. You bring 5+ years in retail with 2+ years in leadership, strong organizational and communication skills, and a customer-first mindset.

Qualifications

• High School diploma or equivalent; college a plus.
• 5+ years of experience in retail or similar roles.
• 2+ years in a supervisory or management position.
• Strong organizational, scheduling, and communication skills.
• A customer-first attitude and team-focused mindset.
• Ability to lift up to 35 lbs and stay active throughout your shift.

Responsibilities

• Support the Retail GM in leading store operations, staffing, merchandising, and customer service.
• Supervise and mentor retail, donation, and production staff.
• Manage scheduling, inventory control, cash handling, and store opening/closing.
• Jump in on the floor when needed - assist donors, sort inventory, and serve customers.
• Drive store productivity while maintaining safety, cleanliness, and compliance.
• Take the lead on all store operations in the absence of the General Manager.

Skills

Retail leadership

Staff supervision

Scheduling

Customer service

Communication

Education

High School diploma or equivalent

Job description

Goodwill Central Texas is seeking an Assistant Store Manager to help lead our Cedar Park store. You will partner with the Retail General Manager to oversee daily operations, guide the team, and deliver an outstanding customer experience.

When the GM is away, you’ll step in to keep things running smoothly. You bring 5+ years in retail with 2+ years in leadership, strong organizational and communication skills, and a customer-first mindset.