Assistant Store Manager — Lead Store & Guest Experience

William Warren Group; San Jose (CA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental and Vision

401(k) with Matching Contributions

Paid Time Off (PTO)

Holiday Perks

Performance-based Bonus

Team-building Events & Activities

Employee Assistance Program

Pet Insurance

Job summary

StorQuest Self Storage, part of William Warren Group, is hiring for a customer-focused role in San Jose. You will help guests find storage solutions, process rentals, payments and merchandise sales, and ensure a safe, tidy facility.

We seek a proactive team player with weekend availability and experience in customer service or retail. Competitive hourly pay plus bonus opportunities support your growth in a collaborative environment.

Qualifications

• Preferred 1+ years in Customer Service/Sales experience.
• Preferred Assistant Store Manager experience in Self-Storage or retail/hospitality.
• Access to a mobile vehicle and valid driver's license.
• Authorized to work in the U.S.
• Experience in Cash Handling.
• Must be available on weekends.

Responsibilities

• Actively listen to customers to understand their needs and recommend solutions.
• Become a subject matter expert on self-storage and explain it to customers.
• Assist William Warren Properties’ customers during challenging times.
• Manage all aspects of the rental process including: converting a sale, taking payments, selling merchandise, offering insurance.
• Assist customers with truck rentals at some locations.
• Participate in collecting past-due accounts.
• Maintain an impeccable facility and inspect stores daily.
• Handle cash, balance receipts, post payments, and process bank deposits.

Skills

Customer Service

Sales

Cash Handling

Weekend Availability

Teamwork

Tech Savvy

Education

High School Diploma

Job description

StorQuest Self Storage, part of William Warren Group, is hiring for a customer-focused role in San Jose. You will help guests find storage solutions, process rentals, payments and merchandise sales, and ensure a safe, tidy facility.

We seek a proactive team player with weekend availability and experience in customer service or retail. Competitive hourly pay plus bonus opportunities support your growth in a collaborative environment.