Assistant Store Manager: Lead Sales, Team & Experience

TravisMathew Company; Dedham (MA); On-site; USD 42,000 - 54,000; Full time

Job summary

TravisMathew is seeking an Assistant Store Manager to support day-to-day retail operations, lead the team, and ensure operational excellence in-store. Responsibilities include delivering exceptional service, driving sales, recruiting and coaching staff, and executing in-store events and merchandising strategies.

The role requires a Bachelor’s degree (preferred), 2+ years in retail management, and 3+ years in client service, with the ability to work non-traditional hours including weekends and

Qualifications

• Bachelor’s Degree in Business or related field preferred.
• Minimum 3 years’ experience in a client service-related capacity.
• Minimum 2 years’ experience in retail store management.

Responsibilities

• Provide an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service.
• Connect with in-store clients and develop / retain a following of repeat clients to drive sales.
• Assist in developing and implementing strategies to drive sales and key performance indicators.
• Assist in recruiting and training a team of support managers and client experience focused associates.
• Train and coach team to meet and/or adhere to client service standards and company policies and procedures.
• Create and manage in-store events, marketing initiatives and CRM activity to drive and reward repeat business.
• Implement product and visual merchandising directives and techniques to maximize space and drive sales.
• Manage inventory control procedures including product receipt, transfers and returns.
• Manage and maintain store cleanliness and organization, including front of house and stock space.
• Foster a work environment focused on teamwork and productivity.
• Proficient in Microsoft Applications
• Proficient in back-office operations management
• Proficient in visual merchandising
• Ability to recruit, train, manage and develop a team
• Ability to work effectively and collaboratively with cross-functional teams and stakeholders
• Ability to make decisions independently, or escape when applicable
• Ability to work non-traditional hours; weekends, evenings and holidays
• Strong written and verbal communication skills

Skills

Sales

Customer service

Team leadership

Visual merchandising

Microsoft Office

Education

Bachelor’s Degree in Business or related field

Tools

Microsoft Office

Job description

TravisMathew is seeking an Assistant Store Manager to support day-to-day retail operations, lead the team, and ensure operational excellence in-store. Responsibilities include delivering exceptional service, driving sales, recruiting and coaching staff, and executing in-store events and merchandising strategies.

The role requires a Bachelor’s degree (preferred), 2+ years in retail management, and 3+ years in client service, with the ability to work non-traditional hours including weekends and