Assistant Store Manager — Lead Sales & Service Excellence

Lids; Tempe (AZ); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Retirement Plan

Employer-paid Benefits

Paid Time Off

Employee Discount

Career Development

Team Environment

Early Wage Access

Bonus Potential

Job summary

Lids is seeking an Assistant Store Manager in Tempe, AZ to lead store operations, drive sales, and coach team members. The role focuses on customer service, merchandising, and staff development to deliver a premier shopping experience.

You will act as manager on duty, manage scheduling, training, and adherence to brand standards, while maintaining store appearance and inventory accuracy, with a strong emphasis on teamwork and loss prevention.

Qualifications

• Proven ability to drive sales results and minimize loss.
• Strong verbal and written communication skills.
• Ability to work independently and manage store operations.

Responsibilities

• Act as Manager on Duty for scheduling issues and customer escalations.
• Lead and train store associates using LIDS training programs.
• Enforce policies, discipline steps, and brand standards.
• Foster a fun, productive, and inclusive team environment.
• Ensure proper cash handling, inventory controls, and safety compliance.

Skills

Sales leadership

Interpersonal communication

Unsupervised work

Job description

Lids is seeking an Assistant Store Manager in Tempe, AZ to lead store operations, drive sales, and coach team members. The role focuses on customer service, merchandising, and staff development to deliver a premier shopping experience.

You will act as manager on duty, manage scheduling, training, and adherence to brand standards, while maintaining store appearance and inventory accuracy, with a strong emphasis on teamwork and loss prevention.