Assistant Store Manager: Lead Sales & Service Excellence

Men's Wearhouse; Franklin (MA); On-site; USD 34,000 - 42,000; Full time

Job summary

Men's Wearhouse, a leading specialty retailer, seeks an Assistant Store Manager to partner with the Store Manager to coach the sales team, drive performance, and uphold operational excellence while on duty.

You will recruit, hire, and train staff to deliver an exceptional customer experience, foster an inclusive, collaborative environment, and maintain brand standards across store operations.

Qualifications

• 2+ years in Retail or Sales required.
• Strong written and verbal communication.
• Self-motivated, results oriented and strategic thinker.
• Able to lead and train high performing teams.
• Proficient with technology systems and Microsoft Office.
• Able to operate a computer and POS system.

Responsibilities

• Inspire store team to achieve their best performance.
• Execute to maximize growth and potential.
• Create an engaged and inclusive store environment.
• Elevate the customer experience through operational excellence.
• Exceed customer expectations in all interactions.

Skills

Retail Sales

Creative thinking

Self-motivated

Leadership

Communication skills

Active listening

Training & development

Tech proficiency

POS System

Microsoft Office

Tools

POS System

Video conferencing

Microsoft Office

Job description

Men's Wearhouse, a leading specialty retailer, seeks an Assistant Store Manager to partner with the Store Manager to coach the sales team, drive performance, and uphold operational excellence while on duty.

You will recruit, hire, and train staff to deliver an exceptional customer experience, foster an inclusive, collaborative environment, and maintain brand standards across store operations.