Assistant Store Manager: Lead Sales & Service (Bilingual)

O'Reilly Automotive Stores, Inc.; Conway (AR); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

401k with employer contributions

Starting Day One benefits

Job summary

O'Reilly Auto Parts in Conway, AR is seeking an Assistant Store Manager to support the Store Manager in sales, customer service, store appearance and operations. This role will manage the store during the Manager's absence and lead the team in servicing customers.

Bilingual candidates are encouraged to apply. You will participate in hiring, coaching, scheduling, and ensuring store policies and procedures are followed to deliver excellent service.

Qualifications

• Required: Sales Specialist Training, Assistant Manager Certification and RSS Certification.
• Desired: Certified Parts Professional Certification; ASE Certification.
• Fluency in multiple languages (Spanish is highly desired).

Responsibilities

• Lead the store team in providing excellent customer service to retail and professional customers.
• Supervise the customer service levels on the retail showroom including program execution.
• Ensure proper staffing of the retail sales counter during peak hours.
• Assist in hiring by conducting interviews and selecting qualified team members.
• Ensure all transactions, returns and exchanges are processed efficiently and accurately.
• Perform store opening/closing duties and maintain store appearance and safety policies.

Skills

Sales training

Bilingual ability (Spanish desired)

Assistant Manager Certification

Education

RSS Certification

Certified Parts Professional Certification

ASE Certification

Job description

O'Reilly Auto Parts in Conway, AR is seeking an Assistant Store Manager to support the Store Manager in sales, customer service, store appearance and operations. This role will manage the store during the Manager's absence and lead the team in servicing customers.

Bilingual candidates are encouraged to apply. You will participate in hiring, coaching, scheduling, and ensuring store policies and procedures are followed to deliver excellent service.