Assistant Store Manager: Lead Sales & Service

JD Sports NA; Pine Bluff (AR); On-site; USD 21,000 - 23,000; Full time

Job summary

Hibbett I City Gear in Pine Bluff, AR is seeking an Assistant Manager to support the Store Manager in all store operations and customer service excellence. The role covers merchandising, scheduling, training, and daily supervisory duties to ensure goals are met.

You will oversee in-store activities, maintain policies, and ensure outstanding service. The position requires knowledge of product areas, strong communication, and the ability to lead during the Store Manager’s absence.

Qualifications

• Experience working in a retail environment.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and keep up with goals and profits.
• Self-starter with initiative and attention to detail.

Responsibilities

• Assist the Store Manager in controlling assets and operations.
• Consult with Store Manager to establish action plans for selling, restocking, merchandising, ordering, and scheduling.
• Assume store responsibilities in the Store Manager's absence.
• Recruiting, training, and evaluating store staff.
• Provide knowledge and guidance to employees and customers in all departments.
• Promote and sell services and merchandise; uphold company policies and standards.
• Protect assets and financial information; report potential fraud risks.

Skills

Retail experience

Customer service

Interpersonal skills

Communication skills

Leadership

Team player

Job description

Hibbett I City Gear in Pine Bluff, AR is seeking an Assistant Manager to support the Store Manager in all store operations and customer service excellence. The role covers merchandising, scheduling, training, and daily supervisory duties to ensure goals are met.

You will oversee in-store activities, maintain policies, and ensure outstanding service. The position requires knowledge of product areas, strong communication, and the ability to lead during the Store Manager’s absence.