Assistant Manager, Retail: Lead Store Ops & Service

Hibbett; Georgia; On-site; USD 21,000 - 22,000; Full time

Job summary

Hibbett I City Gear is seeking an Assistant Manager to support daily store operations, customer service, and merchandising. You will assist in scheduling, training, and inventory oversight while upholding company policies and standards.

The role emphasizes leading a team in the Store Manager’s absence and driving sales with a hands-on, customer-focused approach in a fast-paced retail environment.

Qualifications

• Retail experience in footwear and athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Team-player with initiative and attention to detail.

Responsibilities

• Assist the Store Manager in selling, restocking, merchandising, ordering, and scheduling.
• Supervise staff in the Store Manager’s absence and train employees.
• Provide knowledge and guidance to customers across departments.
• Maintain inventory awareness, sales statistics, and profitability.
• Deliver extraordinary customer service per the service manual.

Skills

Customer service

Interpersonal communication

Team leadership

Attention to detail

Adaptability

Job description

Hibbett I City Gear is seeking an Assistant Manager to support daily store operations, customer service, and merchandising. You will assist in scheduling, training, and inventory oversight while upholding company policies and standards.

The role emphasizes leading a team in the Store Manager’s absence and driving sales with a hands-on, customer-focused approach in a fast-paced retail environment.