Assistant Store Manager - Customer Service & Ops Leader

JD Sports NA; Bryant (AR); On-site; USD 18,000 - 25,000; Full time

Job summary

Hibbett I City Gear in Bryant, Arkansas is seeking an Assistant Manager to support the Store Manager with daily operations, customer service, inventory, merchandising, and administrative duties. This hourly, non-exempt role emphasizes leadership while maintaining a strong focus on store performance.

The Assistant Manager will assume store responsibilities in the Store Manager's absence, assist with scheduling, training, and guidance across departments, and promote outstanding customer service

Qualifications

• Experience in retail, preferably footwear and athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and keep up with overall goals and profits.

Responsibilities

• Assist Store Manager in controlling the assets of Hibbett I City Gear.
• Consult with Store Manager to establish action plans for selling, restocking, merchandising, ordering, and scheduling.
• Assume responsibility of the entire store in the Store Manager's absence.
• Assist in personnel recruiting, training, and evaluation.
• Provide knowledge and guidance to employees and customers in all departments.
• Monitor inventory, sales statistics, and expenses to ensure profitability.
• Direct staff to ensure department responsibilities and standards are met.
• Keep Store Manager informed about inventory movement and customer trends.
• Maintain high-quality customer service per manuals and policies.
• Promote and sell services and merchandise offered by Hibbett I City Gear.

Skills

Retail experience

Customer service

Interpersonal skills

Fast-paced environment

Team leadership

Self-starter

Attention to detail

Team player

Job description

Hibbett I City Gear in Bryant, Arkansas is seeking an Assistant Manager to support the Store Manager with daily operations, customer service, inventory, merchandising, and administrative duties. This hourly, non-exempt role emphasizes leadership while maintaining a strong focus on store performance.

The Assistant Manager will assume store responsibilities in the Store Manager's absence, assist with scheduling, training, and guidance across departments, and promote outstanding customer service