Assistant Store Manager: Lead Sales & Luxury Experience

Le Creuset; Manchester (VT); On-site; USD 45,000 - 65,000; Full time

Job summary

Le Creuset Manchester, VT is seeking an Assistant Store Manager to partner with the Store Manager to drive sales, develop the team, and deliver exceptional customer experiences on the shop floor. You will coach employees, lead by example, manage scheduling and store operations, and ensure Le Creuset's service, visual, and operational standards are upheld.

The role requires retail leadership, strong communication, and flexibility to work days, evenings, weekends and holidays, with a passion for

Qualifications

• Previous retail sales and leadership experience in a specialty or customer-focused environment.
• Experience coaching employees and supporting performance toward sales/KPI goals.
• Strong communication, organization, decision-making, and problem-solving skills from frontline leadership.
• Collaborative, hands-on leadership style with a focus on developing team members.
• Proficiency with point-of-sale systems, Microsoft Office, and handheld or laptop devices.
• Flexibility to work a varied schedule including days, evenings, weekends and holidays.
• Ability to stay active on the sales floor, climb ladders, and lift up to 25 pounds.
• Genuine passion for delivering exceptional customer experiences and representing the Le Creuset brand.

Responsibilities

• Drive sales and KPIs by partnering with the Store Manager to implement strategies.
• Lead and develop the store team through coaching, onboarding, and recognition.
• Deliver premium customer experiences with expert product guidance on the sales floor.
• Support store operations including scheduling, cash management, inventory accuracy, and visual merchandising.
• Ensure policy compliance, loss prevention, safety, and brand standards.
• Provide store leadership in the Store Manager's absence and communicate needs to stakeholders.

Skills

Retail leadership

Customer service

Communication

Coaching

POS systems

Microsoft Office

Scheduling

Problem-solving

Team collaboration

Safety awareness

Tools

POS systems

Microsoft Office

Handheld devices

Job description

Le Creuset Manchester, VT is seeking an Assistant Store Manager to partner with the Store Manager to drive sales, develop the team, and deliver exceptional customer experiences on the shop floor. You will coach employees, lead by example, manage scheduling and store operations, and ensure Le Creuset's service, visual, and operational standards are upheld.

The role requires retail leadership, strong communication, and flexibility to work days, evenings, weekends and holidays, with a passion for