Store Manager - Premium Brand Experience & Leadership

Le Creuset; Brentwood (FL); On-site; USD 50,000 - 70,000; Full time

Job summary

Le Creuset Brentwood is seeking a Store Manager to lead daily operations, drive sales, and deliver extraordinary customer experiences. You will develop a high-performing team, manage inventory and merchandising, and uphold brand excellence through hospitality and product expertise.

The role emphasizes leadership, financial discipline, and cross-functional collaboration to achieve store targets while maintaining Le Creuset’s premium standards and guest-centric service.

Qualifications

• Previous management experience in retail, hospitality, or customer-focused service.
• Experience leading and developing employees and creating an accountable team culture.
• Strong business acumen with ability to understand sales results and KPIs.
• Excellent communication, organizational, decision-making, and problem-solving skills.
• Proficiency with MS Word, Excel, and Outlook, and familiarity with point-of-sale systems.
• Flexibility to work a varied schedule including days, evenings, weekends, and holidays.
• Ability to stand on the sales floor for extended periods and lift up to 25 pounds.
• Genuine passion for delivering exceptional customer experiences.

Responsibilities

• Drive Sales and Profitability: Own store performance by achieving sales, conversion, productivity, and profitability goals while effectively managing payroll and other controllable expenses.
• Lead and Develop the Team: Recruit, onboard, train, coach, and retain a high-performing team. Set clear expectations, provide ongoing feedback, address performance concerns, and foster a positive and accountable work environment.
• Deliver an Exceptional Customer Experience: Lead by example to ensure every customer receives personalized service, expert product guidance, and a premium Le Creuset brand experience.
• Oversee Store Operations: Manage all aspects of daily store operations, including scheduling, cash management, inventory accuracy, visual merchandising, loss prevention, safety, and compliance with company policies and procedures.
• Analyze and Improve Performance: Review sales reports, KPIs, customer trends, and operational results to identify opportunities and implement action plans that support business growth.
• Build Strong Partnerships: Communicate store performance, staffing needs, and business priorities to leadership while collaborating with Retail, Human Resources, and other support teams.

Skills

Store management

Team development

Sales analytics

Customer experience

MS Office

POS systems

Schedule flexibility

Physical stamina

Tools

POS systems

Job description

Le Creuset Brentwood is seeking a Store Manager to lead daily operations, drive sales, and deliver extraordinary customer experiences. You will develop a high-performing team, manage inventory and merchandising, and uphold brand excellence through hospitality and product expertise.

The role emphasizes leadership, financial discipline, and cross-functional collaboration to achieve store targets while maintaining Le Creuset’s premium standards and guest-centric service.