Assistant Store Manager - Lead Retail Team, Uncapped Bonus

Lids; Johnson City (TN); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Medical, dental & vision

Retirement plan

Employer-paid benefits

Paid time off

Employee discount

Career development

Collaborative environment

Early wage access

Bonus potential

Job summary

At Lids, the Assistant Store Manager leads the store team to deliver exceptional service and drive sales. You will coach staff, manage schedules, and ensure all routines align with company standards and goals.

You will supervise daily operations, maintain visual merchandising, handle customer escalations, and uphold the store’s performance metrics while fostering an inclusive, energetic work environment.

Qualifications

• Strong interpersonal skills with the ability to communicate clearly.
• Proven ability to lead and train a retail team.
• Ability to work unsupervised and manage store operations.

Responsibilities

• Lead store operations and execute selling strategies to hit KPIs.
• Oversee scheduling, training, and performance coaching for associates.
• Ensure excellent customer service and store appearance.
• Maintain product presentation, inventory, and store safety.

Skills

Leadership

Customer service

Staff scheduling

Training & development

Sales-driven

Job description

At Lids, the Assistant Store Manager leads the store team to deliver exceptional service and drive sales. You will coach staff, manage schedules, and ensure all routines align with company standards and goals.

You will supervise daily operations, maintain visual merchandising, handle customer escalations, and uphold the store’s performance metrics while fostering an inclusive, energetic work environment.