Assistant Store Manager: Lead Retail Team & Growth

O'Reilly Auto Parts; Pittsfield (MA); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Paid Time Off

Stock Purchase Plan

401(k) with Employer Contributions

Medical, Dental, & Vision Insurance

Tuition educational assistance

Career growth opportunities

Job summary

O'Reilly Auto Parts in Pittsfield, Massachusetts, is seeking a Store Team Leader to oversee daily operations, enhance customer service, and manage team performance. Responsibilities include supervising staff, assisting in hiring, and ensuring compliance with company policies. Candidates should have Sales Specialist Training and experience in retail operations. The position offers competitive wages, benefits, and opportunities for career growth, with bilingual candidates encouraged to apply.

Qualifications

• Ability to lead a team and provide excellent customer service.
• Experience in retail with focus on sales execution and team training.
• Knowledge of store operations and customer service processes.

Responsibilities

• Lead store team members in delivering customer service.
• Supervise customer service levels and retail execution.
• Assist in hiring, training, and performance management.
• Handle customer transactions, returns, and inquiries.
• Ensure store operations follow company policies.

Skills

Sales Specialist Training

Assistant Manager Certification

RSS Certification

Fluency in Spanish

Education

Certified Parts Professional Certification

ASE Certification

Job description

O'Reilly Auto Parts in Pittsfield, Massachusetts, is seeking a Store Team Leader to oversee daily operations, enhance customer service, and manage team performance. Responsibilities include supervising staff, assisting in hiring, and ensuring compliance with company policies. Candidates should have Sales Specialist Training and experience in retail operations. The position offers competitive wages, benefits, and opportunities for career growth, with bilingual candidates encouraged to apply.