Assistant Store Manager — Lead Team & Customer Growth

O'Reilly Auto Parts; Springfield (MA); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Paid Time Off

Stock Purchase Plan

401(k) with Employer Contributions

Medical, Dental, & Vision Insurance

Team member health and wellbeing programs

Tuition educational assistance programs

Opportunities for career growth

Job summary

O'Reilly Auto Parts is looking for a store team lead in Springfield, Massachusetts. The role includes leading the team in customer service, staffing the retail counter, and assisting with hiring and training. Key qualifications include Sales Specialist Training, Assistant Manager Certification, and RSS Certification. Bilingual applicants are encouraged. This position offers competitive wages, a comprehensive benefits package, and opportunities for career growth.

Qualifications

• Sales Specialist Training, Assistant Manager Certification, and RSS Certification are required.
• Certified Parts Professional Certification and ASE Certification are desired.
• Fluency in multiple languages, especially Spanish, is highly desired.

Responsibilities

• Lead the store team members in providing excellent customer service.
• Ensure the retail sales counter is adequately staffed.
• Assist in hiring, coaching, and training team members.
• Process customer returns and exchanges efficiently.
• Perform store opening/closing duties and maintain store premises.

Skills

Sales Specialist Training

Assistant Manager Certification

RSS Certification

Education

Certified Parts Professional Certification

ASE Certification

Fluency in multiple languages

Job description

O'Reilly Auto Parts is looking for a store team lead in Springfield, Massachusetts. The role includes leading the team in customer service, staffing the retail counter, and assisting with hiring and training. Key qualifications include Sales Specialist Training, Assistant Manager Certification, and RSS Certification. Bilingual applicants are encouraged. This position offers competitive wages, a comprehensive benefits package, and opportunities for career growth.