Assistant Store Manager: Lead People & Customer Experience

Bath & Body Works; Bethlehem (GA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

40% discount

DailyPay

Benefits package

Job summary

Bath & Body Works is seeking an Assistant Store Manager to collaborate with the Store Manager in building outstanding teams and delivering exceptional customer experiences. You will drive growth across the store while leading by example as a brand ambassador who thrives in a fast-paced retail environment.

You will recruit and coach associates, set clear expectations, and ensure operational excellence with a focus on selling and customer satisfaction.

Qualifications

• Proven experience delivering sales, customer experience, and operational results in retail.
• Prior experience in a manager role, preferably in a retail setting.
• Thrives in a customer-first based retail environment.
• Ability to foster a customer-focused selling culture.
• Effective communication and coaching skills.

Responsibilities

• Attract, hire, develop, inspire, and retain top talent.
• Set and reinforce performance expectations, results goals, and accountability with all associates.
• Lead as Manager on Duty to address customer experience, vendor relationships, or maintenance issues.
• Partner with Sales Leadership Team to support action plans and store initiatives.
• Implement floorset direction to bring the product story to life.
• Meet payroll targets by ensuring appropriate sales floor coverage.

Skills

Sales leadership

Customer service

Communication

Retail operations

Education

High school diploma or GED

Job description

Bath & Body Works is seeking an Assistant Store Manager to collaborate with the Store Manager in building outstanding teams and delivering exceptional customer experiences. You will drive growth across the store while leading by example as a brand ambassador who thrives in a fast-paced retail environment.

You will recruit and coach associates, set clear expectations, and ensure operational excellence with a focus on selling and customer satisfaction.