Assistant Store Manager: Lead Ops & Customer Service

R301US Hibbett Retail, Inc.; Rocky Mount (NC); On-site; USD 15,000 - 21,000; Full time

Job summary

Hibbett I City Gear in Rocky Mount, NC seeks an Assistant Manager to support the Store Manager in day-to-day operations, merchandising, scheduling, and staffing. You will act as acting Store Manager in their absence and ensure service quality for customers.

Applicants should have retail experience, strong communication, and leadership ability to guide a team in a fast-paced environment. The role pays $12.65 per hour and is non-exempt.

Qualifications

• Experience in retail, footwear and athletic apparel preferred.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and meet goals.
• Self-starter with initiative and attention to detail.
• Team player with a customer-focused mindset.

Responsibilities

• Assist Store Manager in controlling assets and store operations.
• Establish action plans for selling, restocking, merchandising, ordering, and scheduling.
• Act as Store Manager in absence and supervise staff accordingly.
• Provide guidance to employees and customers across departments.
• Ensure profitability through inventory awareness and expense monitoring.
• Deliver exceptional customer service per the company standards.

Skills

Customer service

Communication skills

Team leadership

Retail environment

Job description

Hibbett I City Gear in Rocky Mount, NC seeks an Assistant Manager to support the Store Manager in day-to-day operations, merchandising, scheduling, and staffing. You will act as acting Store Manager in their absence and ensure service quality for customers.

Applicants should have retail experience, strong communication, and leadership ability to guide a team in a fast-paced environment. The role pays $12.65 per hour and is non-exempt.