Assistant Store Manager - Retail Leadership & Service

R301US Hibbett Retail, Inc.; Smithfield (NC); On-site; USD 17,000 - 19,000; Full time

Job summary

Hibbett I City Gear in Smithfield, NC is seeking an Assistant Manager to assist the Store Manager with daily operations and customer service excellence. The role covers merchandising, scheduling, and inventory management, with responsibilities in training staff and ensuring policy compliance.

The ideal candidate will have 1–3 years in retail, strong communication, and a drive to lead teams in a fast-paced environment. This is a full-time, on-site position offering hourly pay of $12.65.

Qualifications

• Experience in retail environment, preferably footwear/apparel.
• 1–3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Assist Store Manager in selling, restocking, merchandising, ordering and scheduling.
• Becomes acting manager in Store Manager's absence.
• Recruiting, training, and evaluation of staff.
• Provide guidance to employees and customers in all departments.
• Ensure inventory, sales statistics, and expenses support profitability.
• Supervise staff and communicate trends and inventory movement.
• Deliver extraordinary customer service per policy manuals.

Skills

Customer service

Leadership

Retail operations

Team supervision

Job description

Hibbett I City Gear in Smithfield, NC is seeking an Assistant Manager to assist the Store Manager with daily operations and customer service excellence. The role covers merchandising, scheduling, and inventory management, with responsibilities in training staff and ensuring policy compliance.

The ideal candidate will have 1–3 years in retail, strong communication, and a drive to lead teams in a fast-paced environment. This is a full-time, on-site position offering hourly pay of $12.65.