Assistant Store Manager: Lead Ops & Customer Experience

R301US Hibbett Retail, Inc.; Mount Olive (NC); On-site; USD 14,000 - 20,000; Full time

Job summary

Hibbett I City Gear in Mount Olive Center, Mount Olive, North Carolina, is seeking an Assistant Manager to support store operations and customer service. The role reports to the Store Manager and involves supervising in their absence, merchandising, restocking, and staff training.

The hourly wage is $12.65, with non-exempt status and an emphasis on achieving store goals. The position requires strong customer service skills, retail experience, and the ability to lead a team in a fast-paced

Qualifications

• Retail environment experience.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.

Responsibilities

• Assist Store Manager with selling, restocking, merchandising, ordering, and scheduling.
• Assume Store Manager responsibilities in their absence.
• Train and evaluate store staff; provide guidance to employees and customers.
• Ensure consistent excellent customer service per manuals and policies.
• Protect company assets and financial information through internal controls.

Skills

Customer service

Interpersonal skills

Retail experience

Team leadership

Job description

Hibbett I City Gear in Mount Olive Center, Mount Olive, North Carolina, is seeking an Assistant Manager to support store operations and customer service. The role reports to the Store Manager and involves supervising in their absence, merchandising, restocking, and staff training.

The hourly wage is $12.65, with non-exempt status and an emphasis on achieving store goals. The position requires strong customer service skills, retail experience, and the ability to lead a team in a fast-paced