Assistant Store Manager: Lead Operations & Guest Experience

Reid Stores LLC; Town of Orchard Park (NY); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Company discounts

Significant fuel discounts

Paid Time Off

401K

Referral Bonus ($250 + a free pizza)

Job summary

Reid Stores LLC is seeking an Assistant Store Manager to help oversee Crosby’s store operations, ensuring a clean, welcoming environment and exceptional service. You will support the Team Leader and supervise staff to drive sales and maintain high standards.

The role includes scheduling, coaching, training, and assisting with payroll, inventory, and cash handling. A high school diploma and reliable transportation are required, with opportunities for growth within a community-focused brand.

Qualifications

• Customer service experience in a fast-paced retail environment.
• Ability to lead and coach store staff to maintain high standards.
• Proficiency in cash handling and shift reporting.

Responsibilities

• Deliver prompt, friendly, and professional service to every customer.
• Oversee daily operations to ensure efficiency and profitability.
• Train, coach, and schedule store associates.
• Assist with payroll processing and timekeeping.
• Maintain store cleanliness, safety, and brand standards.

Skills

Customer service

Team leadership

Cash handling

Communication

Education

High School Diploma or equivalent

Tools

POS systems

Job description

Reid Stores LLC is seeking an Assistant Store Manager to help oversee Crosby’s store operations, ensuring a clean, welcoming environment and exceptional service. You will support the Team Leader and supervise staff to drive sales and maintain high standards.

The role includes scheduling, coaching, training, and assisting with payroll, inventory, and cash handling. A high school diploma and reliable transportation are required, with opportunities for growth within a community-focused brand.