Assistant Store Manager: Lead Guest Experience & Growth

Swig McQueen; Chandler (AZ); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Discounted Drinks

Cookies

Flexible hours

Growth opportunities

Competitions for prizes

Job summary

Swig is seeking an Assistant Manager in Chandler, AZ to oversee daily restaurant operations, lead a team, and ensure exceptional guest experiences. You’ll train staff, handle customer service, and help drive sales while managing labor costs.

The role emphasizes teamwork, safety, and maintaining Swig’s standards in a fast-paced environment. Responsibilities include coordinating FOH/BOH activities, monitoring prep and inventory, and supporting reports and deposits.

Qualifications

• Strong leadership and people management skills.
• Excellent verbal and written communication.
• Attention to detail in a fast-paced restaurant.
• Ability to work well in a team and across roles.
• Multitasking across FOH/BOH and guest flow.
• Food handler permit and reliable transportation.

Responsibilities

• Oversee day-to-day restaurant operations, ensuring standards in FOH and BOH.
• Train, mentor, and develop staff to maintain a positive work environment.
• Serve as primary contact for customer service and manage online reviews.
• Drive sales, monitor labor costs, and optimize profitability.
• Ensure prep, stocking, staging, and inventory are managed efficiently.
• Adjust staffing to cover peak times and maintain service levels.
• Support weekly reports, inventory management, and documentation.
• Maintain a clean, safe, and organized store following company policies.
• Assist with to-go and delivery orders for accurate, timely service.

Skills

Leadership

Communication

Attention to detail

Teamwork

Multitasking

Food handler permit

Attendance

Customer service

Job description

Swig is seeking an Assistant Manager in Chandler, AZ to oversee daily restaurant operations, lead a team, and ensure exceptional guest experiences. You’ll train staff, handle customer service, and help drive sales while managing labor costs.

The role emphasizes teamwork, safety, and maintaining Swig’s standards in a fast-paced environment. Responsibilities include coordinating FOH/BOH activities, monitoring prep and inventory, and supporting reports and deposits.