Assistant General Manager - Lead Service, Growth & Team

Swig Greenfield; Gilbert (AZ); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Discounted Drinks

Cookies

Flexible hours

Growth opportunities

Company competitions with prizes

Job summary

Swig is seeking an Assistant Manager in Gilbert, AZ to keep the store running smoothly, greet customers with a smile, and uphold Swig’s high standards while leading a friendly team through busy shifts. You’ll oversee daily operations, coach and mentor staff, manage labor costs, handle deposits, and ensure accurate to-go and delivery service, food preparation, and a clean, safe environment for every guest.

Join a fast-paced brand known for energy, growth opportunities, and a culture that makes

Qualifications

• Live by Swig's core values and deliver top-notch customer service.
• Attention to detail in a fast-paced restaurant.
• Excellent verbal and written communication.
• Collaborative and growth-focused attitude.
• Ability to multitask in a busy environment.
• Food handler's permit and reliable transportation.
• Regular, predictable attendance.
• Must be at least 16 years of age.
• Previous restaurant experience is a plus!

Responsibilities

• Oversee day-to-day restaurant operations, ensuring Swig’s standards are met in both FOH and BOH.
• Train, develop, mentor, and communicate with staff to foster a positive work environment and achieve success.
• Act as the primary point of contact for customer service and manage online reviews.
• Drive sales growth and manage labor costs to improve profitability.
• Monitor and optimize operational efficiency, including prep, stocking, and staging.
• Adjust staffing schedules to ensure adequate coverage and manage labor costs.
• Assist with weekly reports, inventory management, and operational documentation.
• Uphold company values, enforce policies, and maintain a safe, clean, and organized environment.
• Complete store checklists, manage deposits, and ensure smooth operations.
• Stock, prep, and rotate food, supplies, and chemicals for smooth service.
• Craft quality drinks and food by following Swig’s procedures.
• Communicate clearly with guests and teammates to ensure a smooth, seamless experience
• Assist with to-go and delivery orders, ensuring accuracy and timely service.
• Collaborate with your team to meet goals and create a welcoming atmosphere.
• Offer add-ons and special menu items, helping customers discover new favorites and enhancing their experience!
• Follow all company policies and procedures to uphold our standards and values.
• Perform other duties as needed.

Skills

Customer service

Leadership

Communication

Teamwork

Multitasking

Job description

Swig is seeking an Assistant Manager in Gilbert, AZ to keep the store running smoothly, greet customers with a smile, and uphold Swig’s high standards while leading a friendly team through busy shifts. You’ll oversee daily operations, coach and mentor staff, manage labor costs, handle deposits, and ensure accurate to-go and delivery service, food preparation, and a clean, safe environment for every guest.

Join a fast-paced brand known for energy, growth opportunities, and a culture that makes