Assistant GM - Guest Experience & Growth

100008 - Swig Clinton; Clinton (UT); Vor Ort; USD 19.000 - 28.000; Vollzeit

Benefits dieser Stelle

Tips included

Discounted drinks

Growth opportunities

Zusammenfassung

Swig is seeking an Assistant Manager to help run daily store operations, ensuring top standards in both front-of-house and back-of-house roles. You’ll train staff, mentor teammates, and serve as the primary contact for customer service and online reviews.

You'll drive sales, manage labor costs, inventory, and follow Swig's procedures to craft quality drinks and food. If you value teamwork and exceptional guest experiences, join us.

Qualifikationen

• Must be at least 16 years old.
• Experience in restaurant operations a plus.
• Excellent verbal and written communication.
• Able to multitask in a fast-paced environment.
• Strong customer service and leadership potential.

Aufgaben

• Oversee day-to-day restaurant operations, ensuring Swig’s standards are met in both FOH and BOH.
• Train, develop, mentor, and communicate with staff to foster a positive work environment and achieve success.
• Act as the primary point of contact for customer service and manage online reviews.
• Drive sales growth and manage labor costs to improve profitability.
• Monitor and optimize operational efficiency, including prep, stocking, and staging.
• Adjust staffing schedules to ensure adequate coverage and manage labor costs.
• Assist with weekly reports, inventory management, and operational documentation.
• Uphold company values, enforce policies, and maintain a safe, clean, and organized environment.
• Complete store checklists, manage deposits, and ensure smooth operations.
• Stock, prep, and rotate food, supplies, and chemicals for smooth service.

Kenntnisse

Customer service

Communication

Team collaboration

Multitasking

Food handler's permit

Reliable transportation

Attendance

Growth mindset

Jobbeschreibung

Swig is seeking an Assistant Manager to help run daily store operations, ensuring top standards in both front-of-house and back-of-house roles. You’ll train staff, mentor teammates, and serve as the primary contact for customer service and online reviews.

You'll drive sales, manage labor costs, inventory, and follow Swig's procedures to craft quality drinks and food. If you value teamwork and exceptional guest experiences, join us.