Assistant General Manager — Lead Team & Guest Experience

100062 - Swig Hurst; Hurst (TX); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Tips included

Discounted drinks

Flexible hours

Growth opportunities

Competitions

Job summary

Swig is seeking an Assistant Manager to join our team in a fast-paced restaurant environment. You will oversee daily operations, lead FOH and BOH activities, and ensure service aligns with Swig’s standards. A focus on guest experience, staff training, and profitability will drive your daily priorities.

We value leadership, teamwork, and reliability, with opportunities for growth. 16+ and restaurant experience are a plus, with pay reflecting tips and a dynamic work schedule.

Qualifications

• Live by Swig's core values: Positivity, Humility, Competency, and Integrity.
• Excellent communication skills - both verbal and written.
• A collaborative, growth-focused attitude, always ready to learn and help your team succeed.
• Must be at least 16 years of age.
• Previous restaurant experience is a plus!

Responsibilities

• Oversee day-to-day restaurant operations, ensuring Swig's standards are met in both FOH and BOH.
• Train, develop, mentor, and communicate with staff to foster a positive work environment and achieve success.
• Act as the primary point of contact for customer service and manage online reviews.
• Drive sales growth and manage labor costs to improve profitability.
• Monitor and optimize operational efficiency, including prep, stocking, and staging.
• Adjust staffing schedules to ensure adequate coverage and manage labor costs.
• Assist with weekly reports, inventory management, and operational documentation.
• Uphold company values, enforce policies, and maintain a safe, clean, and organized environment.
• Complete store checklists, manage deposits, and ensure smooth operations.
• Stock, prep, and rotate food, supplies, and chemicals for smooth service.
• Craft quality drinks and food by following Swig's procedures.
• Communicate clearly with guests and teammates to ensure a smooth, seamless experience
• Assist with to-go and delivery orders, ensuring accuracy and timely service.
• Collaborate with your team to meet goals and create a welcoming atmosphere.
• Offer add-ons and special menu items, helping customers discover new favorites and enhancing their experience!
• Follow all company policies and procedures to uphold our standards and values.
• Perform other duties as needed.

Skills

Leadership skills

Customer service

Communication skills

Team collaboration

Multitasking

Attention to detail

Job description

Swig is seeking an Assistant Manager to join our team in a fast-paced restaurant environment. You will oversee daily operations, lead FOH and BOH activities, and ensure service aligns with Swig’s standards. A focus on guest experience, staff training, and profitability will drive your daily priorities.

We value leadership, teamwork, and reliability, with opportunities for growth. 16+ and restaurant experience are a plus, with pay reflecting tips and a dynamic work schedule.