Assistant Store Manager: Lead Fast-Paced Retail Team

ViziRecruiter,LLC.; Oakland (MD); On-site; USD 42,000 - 60,000; Full time

Job summary

Royal Farms is hiring a full-time Assistant Store Manager to help run high-volume convenience store, retail, and restaurant operations. This fast-paced leadership role supports the Store Manager, leads shifts, and helps deliver the world-famous food service experience daily.

The position focuses on executing operational standards, coaching a diverse team, and maintaining customer satisfaction, while driving sales, profitability, and community engagement in a Baltimore-area store.

Qualifications

• Must be at least 18 years old.
• High school diploma or GED.
• Minimum of 1 year of experience in fast food, retail, or related management.
• Proven leadership skills with the ability to supervise and motivate teams.
• Strong written, verbal, and interpersonal communication skills.
• Strong organizational skills with the ability to prioritize and delegate tasks.
• Basic proficiency in business math, accounting, and computer applications.
• Demonstrated analytical and decision-making abilities.

Responsibilities

• Support the Store Manager in building and sustaining a high-performing retail team through recruiting, onboarding, training, and continuous development.
• Partner with the Store Manager to deliver training and communication on all new initiatives, including promotions, products, policies, processes, and safety equipment.
• Provide timely coaching and feedback to ensure associates consistently meet performance standards and demonstrate desired behaviors.
• Recognize and reward team members who uphold company values and performance expectations, and recommend candidates for advancement opportunities.
• Address Employee Relations matters with fairness and a resolution-oriented approach that supports both associates and business needs.
• Uphold and ensure consistent execution of all Royal Farms rules, policies, procedures, and systems.
• Maintain accountability for compliance in all areas, including people, safety, assets, and cash management.
• Address and elevate concerns or violations promptly to the Store Leader, and when appropriate, to the District Leader and Human Resources.
• Monitor vendor activity and enforce adherence to company policy when checking in both internal and external vendors.
• Monitor and analyze store performance, metrics, and operational processes to identify opportunities for improvement.
• Partner with the Store Manager to implement both short-term and long-term strategies and initiatives that support sales, profitability, and operational goals.
• Provide insights and recommendations to help the store team achieve performance targets while ensuring efficient execution of company programs and policies.
• Follow Royal Farms safety, security, and operational procedures as outlined in SOPs and training materials.
• Uphold the mission, core values, and brand standards of the company by ensuring all practices reflect integrity, accountability, and operational excellence.
• Performs other projects/duties as assigned.
• Supervises all store employees.

Skills

Leadership

Communication

Organizational skills

Math skills

Analytical thinking

Education

High school diploma or GED

Associate degree

Job description

Royal Farms is hiring a full-time Assistant Store Manager to help run high-volume convenience store, retail, and restaurant operations. This fast-paced leadership role supports the Store Manager, leads shifts, and helps deliver the world-famous food service experience daily.

The position focuses on executing operational standards, coaching a diverse team, and maintaining customer satisfaction, while driving sales, profitability, and community engagement in a Baltimore-area store.