Assistant Store Manager: Lead Customer Experience & Ops

O'Reilly Auto Parts; Springfield (OR); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive wages & Paid Time Off

Stock Purchase Plan & 401k with contributions

Medical, Dental, & Vision Insurance

Tuition Educational Assistance Programs

Opportunities for Career Growth

Job summary

A retail automotive parts company is seeking an Assistant Store Manager in Springfield, Oregon. The role involves supporting the Store Manager, managing store operations during their absence, leading the team to provide exceptional customer service, and ensuring compliance with company standards. Ideal candidates will have relevant certifications and experience in sales and team management. This position encourages bilingual applicants, especially Spanish speakers, and offers a competitive compensation package including benefits and opportunities for career growth.

Qualifications

• Leadership in customer service and store operations.
• Experience in managing teams and setting goals.
• Proficiency in conducting interviews and hiring.

Responsibilities

• Support the Store Manager in daily store activities.
• Lead store team in customer service initiatives.
• Ensure compliance with company policies and procedures.

Skills

Sales Specialist Training

Assistant Manager Certification

RSS Certification

Fluency in multiple languages

Education

Certified Parts Professional Certification

ASE Certification

Job description

A retail automotive parts company is seeking an Assistant Store Manager in Springfield, Oregon. The role involves supporting the Store Manager, managing store operations during their absence, leading the team to provide exceptional customer service, and ensuring compliance with company standards. Ideal candidates will have relevant certifications and experience in sales and team management. This position encourages bilingual applicants, especially Spanish speakers, and offers a competitive compensation package including benefits and opportunities for career growth.