Assistant Store Manager - Customer Experience & Ops

O'Reilly Auto Parts; North Branch (MI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive Wages

Paid Time Off

Stock Purchase Plan

401k with Employer Contributions

Medical, Dental, & Vision Insurance

Tuition Educational Assistance Programs

Opportunities for Career Growth

Job summary

A leading auto parts retailer is looking for an Assistant Store Manager to support store operations and lead the team in delivering excellent customer service. The ideal candidate will have strong leadership skills, sales certification, and experience in retail management. Responsibilities include supervising customer service levels, assisting in hiring, and performing store opening and closing duties. This position offers a competitive compensation package including medical benefits and opportunities for career growth.

Qualifications

• Strong leadership and customer service skills to support the store team.
• Ability to mentor and evaluate team members effectively.
• Experience in managing retail operations and sales processes.

Responsibilities

• Lead the store team members in providing excellent customer service.
• Supervise customer service levels in the retail showroom.
• Assist in hiring and training store team members.
• Perform store opening and closing duties securely.

Skills

Sales Specialist Training

Assistant Manager Certification

RSS Certification

Fluency in multiple languages

Education

Certified Parts Professional Certification

ASE Certification

Job description

A leading auto parts retailer is looking for an Assistant Store Manager to support store operations and lead the team in delivering excellent customer service. The ideal candidate will have strong leadership skills, sales certification, and experience in retail management. Responsibilities include supervising customer service levels, assisting in hiring, and performing store opening and closing duties. This position offers a competitive compensation package including medical benefits and opportunities for career growth.