Assistant Store Manager: Lead Customer Experience & Ops

O'Reilly Auto Parts; Silverton (OR); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

401k with employer contributions

Medical, dental, and vision insurance

Tuition educational assistance programs

Opportunities for career growth

Job summary

A leading auto parts retailer is seeking an Assistant Store Manager in Silverton, Oregon. The successful candidate will support the Store Manager and lead the team in providing excellent customer service while overseeing store operations. Key responsibilities include supervising team members, assisting in recruitment, managing customer returns, and ensuring compliance with company policies. This position offers competitive wages and benefits including a 401k, medical and dental insurance, and opportunities for career growth.

Qualifications

• Experience in retail sales management and customer service.
• Ability to coach and mentor team members effectively.
• Experience in handling customer returns and exchanges.

Responsibilities

• Support the Store Manager in daily operations.
• Supervise team members during shifts.
• Manage customer service levels effectively.
• Assist in hiring and training team members.
• Ensure compliance with company policies.

Skills

Sales Specialist Training

Assistant Manager Certification

Fluency in multiple languages

Education

Certified Parts Professional Certification

ASE Certification

Job description

A leading auto parts retailer is seeking an Assistant Store Manager in Silverton, Oregon. The successful candidate will support the Store Manager and lead the team in providing excellent customer service while overseeing store operations. Key responsibilities include supervising team members, assisting in recruitment, managing customer returns, and ensuring compliance with company policies. This position offers competitive wages and benefits including a 401k, medical and dental insurance, and opportunities for career growth.