Assistant Store Manager: Lead Customer Experience & Ops

Dollar General Corporation; Franklin (VA); On-site; USD 38,000 - 46,000; Full time

Job summary

Dollar General Corporation is seeking an Assistant Store Manager in the United States to support store leadership, ensure customer-first service, and oversee cashiering, stocking, and merchandising under the Store Manager's direction.

You will help train employees, schedule staff, and participate in safety meetings while maintaining inventory accuracy and guarding assets. This full-time role requires reliability and ability to work two weekend days per week.

Qualifications

• High school diploma or equivalent strongly preferred.
• One year of experience in a retail environment and six months supervisory experience preferred.
• Willingness to drive own vehicle for bank deposits.

Responsibilities

• Provide superior customer service leadership; greet and assist customers, and operate cash register and scanner to itemize the customer's purchase.
• Open and close the store a minimum of two days per week.
• Assist Store Manager with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures.
• Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays.
• Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Assist in implementation and maintenance of planograms; ensure merchandise is presented according to established practices and Store Manager direction.
• Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank.
• Assist with management of the store in the Store Manager's absence.

Skills

Interpersonal skills

Problem solving

Organizational skills

Reading diagrams

Math calculations

Cash handling

Cashier reports

Vehicle for deposits

Education

High school diploma

Tools

Cash register

Scanner

Pricing guns

Handheld scissors?

Job description

Dollar General Corporation is seeking an Assistant Store Manager in the United States to support store leadership, ensure customer-first service, and oversee cashiering, stocking, and merchandising under the Store Manager's direction.

You will help train employees, schedule staff, and participate in safety meetings while maintaining inventory accuracy and guarding assets. This full-time role requires reliability and ability to work two weekend days per week.